Terms & Conditions

Welcome to Pleasant Run Farms Candle & Soap Co. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Pleasant Run Farms Candle & Soap Co.’s website if you do not accept all of the terms and conditions stated on this page.

Shipping Policy:

  • All orders are processed within [7] business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
  • We currently only ship within the United States.

Exchange Policy:

  • We do not accept returns. However, we offer exchanges within 3 days of purchase.
  • To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Customers are responsible for shipping the product back to us for exchange.
  • Please ship your exchange to the following address: Pleasant Run Farms Candle & Soap Co. 100 Commerce Dr #1026 Tyrone, GA 30290

Refund Policy:

  • We do not issue refunds under any circumstances.

Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.

Contact Information:

  • If you have any questions about our terms and conditions, please contact us at sales@pleasantrunfarmscandle.com or 770-542-8895.

By making a purchase from Pleasant Run Farms Candle & Soap Co., you agree to abide by these terms and conditions.

These terms and conditions are subject to change without notice. It is your responsibility to review this page periodically for updates.

Last updated: 05-01-2024

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